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eu-bullet.gifOverview of IP PBX Solutions
eu-bullet.gifIP Phone System for SMB
eu-bullet.gifWindows-based IP PBX
eu-bullet.gifHow the System Works
eu-bullet.gifSystem Features
eu-bullet.gifScreenshots of the Softphone
eu-bullet.gifScreenshots of VoiceSmart Server
eu-bullet.gifTechnical Descriptions
eu-bullet.gifIP PBX for a Multi-site Organisation
eu-bullet.gifVoiceSmart Hardware
eu-bullet.gifIP Phone System for Enterprise
eu-bullet.gifVoIP Enabling Legacy PBX
eu-bullet.gifBusiness Solutions for Skype
eu-bullet.gifEnterprise Mobility Networking Solutions
eu-bullet.gifSIP Enabling Firewalls
System Features
Core Calling Features
  • Call transfer (blind/attended) 
  • Call forwarding if line is engaged 
  • Call forwarding following a missed call 
  • Call forwarding if user is off line 
  • Dynamic call forwarding 
  • Static call forwarding 
  • Call queuing 
  • Call on hold 
  • Global pickup
  • Call hold/retrieve
  • Pickup by extension
  • Hunt groups with independent ring setting 
  • Hot key – phone calls from any client software 
  • Do not disturb 
  • Configurable answer phone music (wav)
  • Short number mapping (for every user)
  • Extension status
Voicemail and Instant Messaging
  • Independent voicemail for each user/group 
  • Voicemail sent by email 
  • Sending/receiving short text messages

Auto Attendants

  • DTMF-controlled interactive voice responder (IVR) with 4 independent modes of operation

Fax

  • Sending/receiving faxes through integrated fax server
  • Fax status sent by email 
  • Fax client with headed paper option

Conference Calls

  • Conference call on 'n' channels (client software only)
  • Call muting during conference call
  • Easy removal or permission of conference callers
Multi-site Management
  • Remote users with GSM speech codec 
  • Free phone calls between WAN servers (internet, DSL, CDN, VPN, etc.) 
  • Extension status sharing between servers on the same WAN
Call Recording
  • Call recording (manual/automatic)

Administration and User Management

  • Web-based server management 
  • Advanced functionalities to manage groups of users 
  • Date and time
  • Configurable least cost routing 
  • Automatic selection of service provider for failed outbound calls 
  • Call barring for each user 
  • Outbound call barring for each controller 
  • Server administrator with multiple access rights 
  • Preset DTMF tones 
  • Caller’s name displaying (if stored in agenda)
  • Configuration wizard 
  • Server lines status displaying 
  • User login override 
  • Input overlap number 
  • Error notification via email 
  • Configurable outgoing number 
  • Hidden caller for outbound calls 
  • Software echo eraser 
  • Automatic software update 
  • Modular registration of licences 
  • Independent coupling of users with outbound lines (group of lines)
Integration
  • Integration with Outlook 
  • Centralised address book
Call Details
  • List of inbound/outbound/lost calls 
  • Outlook journal notes
Codecs and Protocol
  • GSM G.711 a-law u-law codec 
  • VoIP phone calls on SIP protocol
Hardware Management
  • Multiple peripherals
    • USB Phones
    • Headsets
    • SIP phones
    • Analogue adapters with analogue phones
 
     
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Copyright © 2005 Eupac Limited
Product descriptions, technical specifications and PDF Datasheets are correct at the time of publication, but are subject to change without notice. Whilst we endeavor to ensure such information is kept current, there may be occasions where specification(s) of a product differ to those listed on our site. Product images are for illustrative purposes only and may differ from the actual product.