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About Us |
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Eupac Ltd is a specialist distributor of IP networking products. We specialize in muti-vendor Open Standards based IP communication solutions and act as authorized distributors for some of the best brands for Open Standards IP solutions. Founded in 2003, Eupac has thrived in the competitive IT and communications industry and established a loyal customer base of IT resellers, system integrators, ITSPs, online shops and high street resellers.
Our unique value is derived from the following:
- We offer products of high quality and competitive prices: Eupac’s products are carefully selected for their high quality and competitive prices. We provide products of enterprise-grade quality at prices affordable by SMBs. Many of our products are award winners endorsed by industry experts and deployed for world’s leading enterprises.
- We advocate open standards and open sources: Our IP products are mainly based on open standard and some on open source technologies. Accordingly, end users do not need to worry about vendor technology lock-ins and will have flexibility to choose whatever vendors they prefer for future expansion. This will especially lower total costs of ownership in the long term.
- We ensure interoperability: Eupac products are based on open standards. Additionally, Eupac’s engineer conducts thorough interoperability tests to ensure that products of different vendors are compatible and function well together.
- We provide a range of value added services: Eupac provides a range of value added services to our resellers. Examples include drop-shipping, product pre-configuration, pre-sale consultation, training, marketing support, product training, installation, and after-sales technical support. Are you worried that you don’t have the technical depth or resources for VoIP support? No problem! Our knowledgeable and experienced technical and sales staff can provide the necessary pre-sales or after-sales support.
- We offer total solutions: Eupac’s product portfolio consists of all key components required for IP deployment. We can serve as a one stop shop for enterprise’s VoIP migration.
- We allocate our resellers dedicated account managers: each of our customers will have a dedicated account manager who works closely with our resellers and develops in-depth knowledge about the resellers’ unique requirements.
- We keep customers abreast of new technologies and market trends: Eupac manages a VoIP knowledge centre on our website with frequently asked VoIP questions and other up to date market information. Eupac’s knowledgeable sales and technical staff are also trained to keep our customers abreast of market trends and new developments.
- We offer convenient web-based services: our web store allows resellers or enterprises to view their own customized prices, make purchases and view their order status and statements. Customers can also file return requests and check their status online.
We are authorized distributors for Edimax networking, Pingtel IP PBX, Quintum gateways, Snom IP phones, VoSky Skype certified devices, and PQI storage.
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